Privacy Policy

Last Update 10/23/2022

Mekko store is 100% committed to protecting your privacy. This privacy policy tells you about our online data collection and use. The terms of this policy apply to all mekko store websites, unless different terms are specified in a form or contract provided to you online or offline.

By using this site, you understand and agree to the terms of this policy. This site is owned by mekko store and can be accessed in mexico and abroad. For data protection purposes, mekko store is the controller and, unless otherwise stated, is also the data processor. Information collected may be retained and may be stored, processed, accessed and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

Collecting your personal information

Mekko store collects certain types of information, such as the website that referred you to us, your ip address, browser type and language, and access times. We may also collect navigational information, including information about the pages you view, the links you click and other actions taken in connection with the site. 

We may combine your visit and browsing information with the personal information you provide. You can always choose not to provide personal information, but if you choose to do so, certain products may not be available to you. Personal information (e.g., your user name and password, your name, mailing address, email address and phone number) is collected when you register. Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products.

Limited demographic information, such as the industry you work in or location, is sometimes collected and may be linked to your personal information.

Use of your personal information

Mekko store collects and uses your personal information to operate and improve our sites, to process your transactions, to provide customer service, to conduct research and analysis to improve our products, online retail services and technologies, and to display content customized to your interests and preferences.

We also use your personal information to communicate with you. We may send transaction-related communications, such as welcome letters, billing reminders, and purchase confirmations. We may also send you surveys or marketing emails to inform you of new online retail products or services, or other information that may be of interest to you. If you do not wish to receive marketing emails, you may adjust your "personal information preferences" as described below or follow the unsubscribe instructions included in each email communication. 

Personal information collected by mekko store may be stored and processed in Mexico or any other country in which mekko store or its affiliates, subsidiaries, contractors or agents maintain facilities. By using our sites or services, you consent to any such transfer of information outside of your country.

Sharing of your personal information

We may share your personal information within our corporate group, including with our subsidiaries and divisions, all of which may use your information for the purposes described in this document.

We may share your personal information with service providers who perform services on our behalf. For example, we may contract with other companies to handle payment processing, provide data storage, host websites, fulfill orders and shipments, assist in direct marketing, perform audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service. They are required to keep the information confidential and are prohibited from using it for any other purpose.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy or receivership, in which personal information will be transferred as one of the company's business assets. We will notify you of such an occurrence as described in the "changes to this privacy policy" section below.

We reserve the right to disclose your personal information if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers or the public.

Access to your personal information

If you would like to review or revise the information you previously provided to us, you can access your information in the "my account" section of the website. Our customer service department can also assist you in making any changes, as well as exercising your right to have your personal information deleted. If you need additional assistance, please contact us at help@mekkostore.com you can expect a response from us within ten (10) calendar days. Please note that you cannot change your username without re-registering the change email to mekko store email. 

Personal information preferences

Mekko store respects your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing e-mails from us, please let us know by (1) checking or unchecking the appropriate box on your online registration form or on the "my profile" page of the website; (2) contacting customer service; or (3) sending an e-mail to help@mekkostore.com and change your e-mail address.

If you choose not to receive marketing emails, please note that you may still receive transactional or account emails (e.g., purchase confirmations and account statements).

Use of cookies and other technologies

Mekko store uses "cookies" to enable you to sign in to our services and to help personalize and improve your online experience. A cookie is a small text file that is placed on your hard drive or device. Cookies contain information, including personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your browsing and purchase history.

 Cookies offer you many conveniences:

They allow us to identify registered users when they return to the site so they can retrieve previous image search results, access lightboxes and shopping carts, and view their previous invoices.

• Cookies save you time by eliminating the need to enter the same information repeatedly.
• Cookies allow us to deliver personalized content, including search results and targeted advertising.
• Cookies help protect your security by checking your login details and can help prevent fraud.
• Cookies, remembers your preferences when you use the site.
• Cookies also identify individual customers in the event such customers desire the assistance of a live, online customer service representative.

We strive to make this site user-friendly and relevant. Our goal is to deliver more personalized products.

For this purpose, mekko store also works with external partners, who use cookies on our site to:

• Measure and analyze aggregate usage and volume statistical information from our users on our website. The information collected may include, but is not limited to, the following: the user's browser activity when the user is visiting the site, the users' site path, general information about the visitor's internet service provider and host, and the time at which users arrive at the site.
• Remember our users' previous product search and dynamically display more relevant content for them.
• Record user behavior on our site, such as pages visited, emails clicked, forms completed, and products purchased to create customized advertisements and communications that better meet your needs.
• Evaluate traffic and user behavior on the site to compile activity reports for our internal use only.
• Conduct research and diagnostics to improve our products.
• Identify users who come to the site through a referral from an affiliated website or a sponsored link.

This privacy policy covers the use of cookies by mekko store only and does not cover the use of cookies by third parties. 

For more information about Internet advertising companies, including how to opt out of their information collection, please visit www.networkadvertising.org.

In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons), on our websites and in promotional email messages or newsletters. These tiny electronic images help us determine how many users have visited certain pages or opened messages or newsletters. We do not use these single pixel gifs to collect personal information.

You have the possibility to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Please note that the site is optimally designed to operate with cookies enabled in your internet browser. If you choose to decline cookies, you may not be able to log in or use other interactive features of our sites and services that rely on cookies. This may negatively affect your experience on the website.

Security of your personal information

The security of your personal information is important to us. Therefore, we follow generally accepted industry standards to help protect your personal information. For example, when you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer (ssl) technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although we strive to protect your personal information, we cannot guarantee it absolutely secure.

If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.

Email References

If you choose to use our email referral services to tell a friend about our products, we will ask you for your friend's name and email address. We'll use that information to send your friend a one-time email inviting them to visit the site and review the product they've selected. We may use a third party provider to administer this feature, but any third party provider may only use the information submitted to facilitate this email at one time. Neither mekko store nor any third party vendor store uses this information after the email is sent.

Minors

We do not intend to solicit or collect personal information from anyone under the age of 18. Therefore, if you are under the age of 18, you must not use or enter any information on this site.

Links

We may link to websites, including those of our third party content providers that have different privacy policies and practices than those disclosed here. However, we assume no responsibility for the policies or practices of such linked sites and encourage you to familiarize yourself with them prior to use.

Direct Marketing Association (DMA)

If you have questions or concerns regarding this privacy policy, you should first contact the mekko store (using the contact information on our contact us page). If you do not receive an acknowledgment of receipt of your inquiry, or if your inquiry has not been addressed satisfactorily, you should contact the direct email marketing association at mekko store by mail at help@mekkostore.com.

Changes to this privacy policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. Suppose there are material changes to this statement or to how mekko store will use your personal information. In that event, we will notify you by posting a prominent notice of such changes here or on our home page or by sending you an email. We encourage you to review this policy each time you visit one of our sites.

Contact
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at help@mekkostore.com  or by mail using the following information:

Address: Av. Homero # 229, Master Suite 4 Priv. 1, Col. Polanco V Section

Phone: +1 888 444 9374